Worlds Colliding

Worlds Colliding: Examining the social networks and linguistic patterns of a merging organization through email UEBS Presentation During a merger the acquiring organization is often a dominant force. It overwhelms the target organization and replaces its norms, routines, and formal structures. I will present the results from an ongoing analysis of a massively rich dataset of emails, longitudinal surveys, individual performance, and ethnography that paints a detailed picture of an unfolding organizational merger. Topics are extracted from the email content and then estimated to belong to either the dominant organization,…

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[Exeter Networks 2019] Senders and Sinks

https://docs.google.com/presentation/d/1UCEtOJFpYb9UqINwnBN48qMV6P_a-JVw0Yxvo2rGNr0/edit?usp=sharing We study how job attitudes, such as job satisfaction, job insecurity, and organizational commitment, are transmitted among between individuals through email communication. We combine longitudinal psychometric surveys with the content of millions of email messages exchanged between organizational members to train machine learning models to identify different linguistic signatures that can predict job attitudes. Initially expecting that messages personally written by each subject (i.e., sent messages) would be most predictive of the employees' responses on the surveys, we…

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Talk at AoM 2019: Learning Latin or Befriending a Roman

During a merger the acquiring organization is often a dominant force. It overwhelms the target organization and replaces its norms, routines, and formal structures. In this study I consider the relative benefits of referent power and informational power in terms of getting ahead. Is it best to connect with powerful people, or is it better to learn things powerful people know? Over a fourteen month period immediately following the initial integration, I estimate the influence of powerful ties and powerful knowledge on relative changes to salary. Topics are extracted from…

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Talk at INSNA Sunbelt 2019

Talk delivered at University of Montreal on 2019-06-20 https://docs.google.com/presentation/d/1g5VJHrB9a2XSvhG3fJkiiI5BMe7PVQb675fZ8kAMJPQ/edit?usp=drivesdk…

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Self Driving Organizations

Talk delivered at Colorado State University on Aril 3, 2019 Slides available here. These days it is not possible for even the best human chess player to beat the best AI chess player. But that hasn’t eliminated the game of chess. There are new leagues where humans play other humans while using AI companions to help inform decisions. Every chess move involves evaluating a large number of different options, which is something AI is very good at. Similarly managing an organization means balancing a huge quantity of complex information…

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